Terms & Conditions

Reservation Policy

General Reservation Information
Check-in time 3PM
Check-out time 12PM

Pets are not allowed  (except guide dogs)
Smoke free hotel

Guests must be at least 18 years old to reserve a room. Guests under 18 years of age must be accompanied by an adult over 18 to stay in the hotel.

Early Check In Fee: Check-in time is 3:00 p.m. If you wish to check-in early, an additional fee per person of $25 will charge for checking-in at 10:00 a.m. and $40 for checking-in at 08:00 a.m. Early check-In subjected to availability.

Child Policy

When traveling with children, a daily additional fee will apply to the total amount on the hotel confirmation. This fee must be paid upon check-in. The fee is $47.00 USD for each child 4-11 years and full adult rate for those 12 and over. Children up to 3 years old sharing a room will not be charged for their stay.

Reservation Policies in Movement Month

Visit us in October and enjoy the benefits of Gold's Gym and World Gym.

One week for free, no registration charge + $10 discount on the first monthly payment at any location of Gold's Gym and World Gym in Costa Rica (valid to redeem before December 31, 2024).

*Restrictions apply.*Valid for stays from October 4 to October 31, 2024, rate varies depending on room type and occupancy.

Deposit Policy:

In order to secure the reservation, the payment of the first night of the reservation will be charge 72 hours before the check in day. Special policies apply for group reservations, special rates and non refundable rates. Only the cardholder can check in to the hotel by presenting the credit or debit card and the official identification.

Cancellation Policy:

Cancel by 2 PM local hotel time at least 72 hours prior to arrival to avoid a 1 night cancel penalty charge.